Privacy Policy

Canvas & Wood is committed to protecting you and your family's personal information when you are using Canvas & Wood services. We want our services to be safe and enjoyable environments for our audience. This Privacy Policy relates to our use of any personal information you provide to us through the Canvas & Wood website.

In order to provide you with the full range of Canvas & Wood services, we are sometimes required to collect information about you.

This privacy policy explains the following:

  • What information the Canvas & Wood may collect about you;
  • How the Canvas & Wood will use information we collect about you;
  • When the Canvas & Wood may use your details to contact you;
  • Whether the Canvas & Wood will disclose your details to anyone else;
  • Your choices regarding the personal information you have provided to us;
  • The use of cookies on the Canvas & Wood website and how you can reject these cookies.

What information will the Canvas & Wood collect about me?

When you sign up to participate in or receive a service from any The Property Store website, such as newsletters, competitions, etc… We may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth. Different web pages may ask for different personal information.

By entering your details in the fields requested, you enable the The Property Store and its service providers to provide you with the services you select.

Please note that sometimes on particular web pages we will require you to provide additional personal information, and sometimes sensitive personal information. When we do this we will specify further on these web pages why we are collecting your information and how we will use it.

The Canvas & Wood also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

When will the Canvas & Wood contact me?

The Canvas & Wood may contact you:

  • In relation to the functioning of any service you have signed up for in order to ensure that the Canvas & Wood can deliver the services to you;
  • Where you have opted to receive further correspondence;
  • In relation to any contribution you have made to Canvas & Wood web site.
  • To invite you to participate in surveys about the Canvas & Wood services (participation is always voluntary); and
  • For marketing purposes where you have specifically agreed to this.

Local pages will give you detailed information about how the The Property Store will contact you in relation to specific services.

Will the Canvas & Wood share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within EPIC Properties. However, sometimes Canvas & Wood uses third parties to process your information. Canvas & Wood will require these third parties to comply strictly with its instructions and the The Property Store will require that they do not use your personal information for their own business purposes.

How long will the Canvas & Wood keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with Canvas & Wood corporate retention schedule (this is a database that defines which documents should be kept and for how long).

Where you contribute to the Canvas & Wood web site The Property Store will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

Changes to Canvas & Wood

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to the The Property Store website. The date of the most recent revisions will appear on this page.

Cookies Policy - Information the Canvas & Wood collects from you

A. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the Canvas & Wood web site features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to Canvas & Wood web site the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

B. How does the Canvas & Wood use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits.

Canvas & Wood also use a number of independent measurement and research companies. They gather information regarding the visitors to Canvas & Wood sites on our behalf using cookies, log file data and code which is embedded on our website. Canvas & Wood use this type of information to help improve the services it provides to its users. Canvas & Wood strictly require that third parties do not use any information for their own business or other purposes. Certain other areas of Canvas & Wood web site may use cookies for a specific reason - for example, to help an online game work effectively on your device. If this is the case, the local terms for that area of the website will make this clear and you should refer to those local terms for additional information.

PreviousNext